Key Takeaways
- If ChatGPT isn't saving your chats, ensure your internet connection is working.
- Make sure the option that saves your chats is enabled. To turn on that option, select your profile icon on ChatGPT, choose Settings > Data Controls, and toggle on "Chat History & Training."
- Other methods you can use include logging out and back into your account, clearing your browser cache, turning off your browser extensions, resetting your browsers, and contacting ChatGPT's support team.